What We Collect and Why We Collect It
When you open an account, we collect your name, email address, and the wallet details you use — whether that is a DANA account number, an OVO mobile number, or a GoPay-linked ID. We use this to process deposits, verify withdrawals, and keep your account reachable.
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We also log device type, IP address, and session timestamps to protect your account from unauthorised access. We do not sell your data to third parties. We share it only with payment processors who handle DANA, OVO, and GoPay transactions on our infrastructure, and only to
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the extent needed to complete your request. If you are in Depok or anywhere else in Indonesia, your data is handled under the same policy. Availability of our service depends on local law and eligible regions. We retain your account data for as long as your
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account is active, plus a further period required by applicable law. Once the retention window closes and you have no pending transactions, you may request deletion by writing to our data contact address listed in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.